• Health: The Health widget provides information about the Reachability of all assets and the number of open Sev 1 and Sev 2 Incidents.
  • Reachability: The Reachability widget measures how many assets are reachable and displays the value as a percentage of the whole. For example, if there are five devices and four are reachable, there is 80% Reachability.
  • Incidents: The Incidents widget shows the number of open Sev1 and Sev2 Incidents.
  • Changes: The Changes widget provides a summary for all Open and Ready to Close Change tickets that are open across the company. Ready to Close changes are waiting for customer feedback in order to close.
  • To-Do: The To-Do widget shows all outstanding Change tasks for the active user. Unlike the Changes widget, the items listed in the To-Do list are user specific, so it will only display outstanding items assigned to the user that is currently logged in. The user can click on the listed To-Do’s and will automatically be redirected to the open item.
  • Quick Tasks: The Quick Tasks widget is on most pages of the platform and allows a user to perform common tasks more easily. The tasks included in the Quick Tasks widget are Automated Access Requests, Automated Decommission Rule and Automated Edit Rule.
If a user selects any of these tasks, they will be redirected to the page to complete the request.